To cancel your reservation, as long as you are in the cancellation period please email reservations@nha.travel with your Order ID number or respond to your confirmation email stating that you are requesting to cancel your reservation. We also have a toll free 888-316-3572 number that is located on the bottom of your reservation voucher.
Refundable: Reservations are fully refundable if canceled at least 14 days prior to arrival. Reservations become nonrefundable 13 days prior to arrival. No refunds will be issued for reservations canceled 7 or fewer days before the arrival date.
Non-Refundable: Reservations that are non-refundable are stated on the checkout page. No cancellations, amendments or name changes can be made to this booking once it is confirmed.